Shipping Policy

How long does it take for the package to be processed after payment ?

Processing Time：Normally 1-4 Business days. If it is a custom-made product, it may need to be extended to 3-9 Business days.

if there is a discount promotion or a surge in order volume, the processing time may be extended to 7-12 Business days.

What is the minimum amount for free shipping?

All products on this site ship for free within the U.S., with no minimum purchase requirement.

How long will it take for me to receive my parcel ?

Free Delivery: Usually 12-18 days, maximum 21 days；

Where craftedhaven.top ships from? 

We have warehouses in mainland China, Hong Kong, the United States and the United Kingdom.

Normally we ship from China, Hong Kong, the United States or the United Kingdom.

What express delivery method does craftedhaven.top use?

Normally we will use Yanwen Express, UPS, USPS, FedEx, DHL, Royal Mail or your local country's express company. Since it is a cross-border transportation, a package may go through multiple courier companies before it finally reaches you.

What is craftedhaven.top available regions and countries for delivery ？

We sell products exclusively to the U.S. market.

About Invoice？

If you need a shopping receipt, please contact me by email and I will send it to you again by email. 

If you don't receive it, please check spam.